At St. Johns Insurance, homeowners’ insurance protection is more than just a piece of paper; it’s a promise to ensure your peace of mind.
We stay true to our promise by upholding these standards every day:
- A high level of attentive, personal service from experienced professionals who understand the issues homeowners face;
- A quality insurance product that’s fairly priced;
- Providing the information our customers need to make an informed decision;
- The assurance of working with a company that will be there not just this year, but in the years to come;
- Responsive claim service that never forgets the reason insurance was purchased in the first place;
- Honest answers and fair treatment at all times.
Who We Are
St. Johns Insurance is a privately held insurance company that insures home and condominium owners throughout the states of Florida and South Carolina. Our mission is simple: provide agents and policyholders with access to a high-quality, financially-stable insurer that will be reliable over the long-haul.
St. Johns is headquartered in Orlando, Florida. We are rated “A” Exceptional by Demotech, an organization that ranks and monitors insurance companies for financial stability.
Our products are available exclusively through a network of agents strategically located throughout the state.
Established in 2003 and headquartered in Orlando, St. Johns Insurance is a privately held company specializing in homeowners’ insurance products and services. St. Johns Insurance Company is owned by St. Johns Holding Company. The majority shareholder is St. James Insurance Group, a managing general agency and program developer that has been underwriting homeowners’ policies since 1984.
Today, St. Johns continues to solidify and expand its presence in the state. The company’s commitment to offering quality products and services has made St. Johns one of the most sought-after insurance companies in the southeast.
St. Johns management team is composed of seasoned insurance professionals with an average of 30 years’ experience in the business.
Mr. Schalk started his career in public accounting where he gained a specialty in audits and annual statement preparation of life and property casualty insurance companies. Most recently he held the position of Vice President of Asset Management for Heifer International Foundation, an endowment and charitable trust. Prior to that, he was the general manager of Farmers Union Mutual Insurance Company, serving the homeowners of Arkansas. As general manager, he was responsible for all financial, underwriting, claims, IT and reinsurance functions. Prior to joining Farmers Union, he was the Vice President of Finance and IT for American Management Corporation, a national managing general agent serving personal and commercial insurance clients in over 40 states. In 2013, Mr. Schalk joined St. Johns Insurance as Chief Financial Officer, and has contributed greatly to the financial structure and stability of the organization. He is a graduate of Arkansas Tech University with a BS in Accounting and is currently licensed as a CPA (inactive) in Arkansas.
Chief Operating Officer
Mr. Mertz started his career with St. James Insurance Group (formerly known as Braishfield Associates, Inc.) in 2001 as a Management Trainee based out of the company’s corporate headquarters in Clifton, N.J. In that role, he gained extensive training in underwriting for numerous personal and commercial lines programs and claims administration. Soon thereafter, he was transferred to the Orlando office, where he continued his training in branch management with an emphasis on sales and marketing administration. Most recently, Mr. Mertz served as Marketing Director of St. James Insurance Group. In the role, he was responsible for the company’s marketing and sales initiatives, distribution network management, as well as program development. Mr. Mertz received a B.A. in Sociology from The College of the Holy Cross in Worcester, MA, in 2001 and a M.S. in Business with distinction from The Crummer School of Business at Rollins College in 2015. He has obtained his Certified Insurance Counselor designation. (CIC).
Chief Claims Officer
Mr. Lambert joined St. Johns Insurance as Chief Claims Office in 2021. He brings over 15 years’ experience in the insurance industry, primarily focused in the field of claims. He has extensive knowledge of first-party property, liability, litigation and auto claims in Florida and surrounding coastal gulf states. Mr. Lambert began his career with State Farm and most recently worked at FedNat Insurance as the Director of Homeowners Claims Management. While there he was responsible for oversight of all first-party property claims for FedNat, Monarch and Maison Insurance companies. Mr. Lambert was instrumental in the development and management of both CAT and Non-CAT claims handling practices and procedures aimed at providing unparalleled service for policyholders. As Chief Claims Officer at St. Johns Insurance, Mr. Lambert is responsible for oversight of the claims operation with a focus on providing a quality claims experience to St. Johns policyholders while driving improvement through innovation. Mr. Lambert is a graduate of The University of South Carolina and is in the process of completing his Chartered Property Casualty Underwriter (CPCU) designation.
Protecting Property. Ensuring Peace of Mind.
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